It was not resolved over the telephone. Storage Capacity (cu. Bought a Keter Ultra storage box for outdoors. Fusing wood with plastic delivers the best of both worlds. In the UK we frequently have wind in excess of 50mph, so the statement that it stands up to UK weather is very misleading and unless you live in a sheltered hollow is in fact incorrect. Read customer reviews and common Questions and Answers for Keter Part #: 224448 on this page. Hi Callum, thanks for your message and your kind comments which I will pass onto Linda. ft. 20+ lbs./ sq. this was on 22nd dec.a quick phone call to customer services and after speaking to a very helpful service assistant alice hunter keter had the part out next day delivery and delivered as promised the correct part the following day by 1pm.now the shed. All the parts were present and correct so onto assembly. Sheds and garden storage. Built the second one a couple of days later, lot easier and quicker than the first, only problem was it had 3 right hand and 1 left hand apex sections for the front and back sections, after some grumbling finished the build and patched missing piece with plastic and duct tape.Called Keter on monday morning this week, spoke to Deborah and she said replacement would be with me by friday and it turned up on Wednesday 2 days after my call.Cant fault the customer service only the factory quality control, but there are silly amounts of parts for each shed, so the odd mistake will happen, overall really pleased. eddduck1948 We always try to resolve our customers issues as quickly as possible. I emailed pictures, to Keter, and followed these up with a phone call to ask for advice.I’m afraid I didn’t make a note of the young lady’s name, but she traced the email and solved the problem n a very friendly, efficient and professional way. emailed Keter requested a new hinge 5 days later a pair of new hinges arrived by post, free of charge many thanks Keter Customer services. Whats people lookup in this blog: Keter Storage Shed Spare Parts; Keter Storage Shed Replacement Parts; Keter Garden Shed Spare Parts Countless emails to their international and UK mailboxes since end of October and still no response! Kay62 (1 review written), If you are commenting on behalf of the company that has been reviewed, I am sorry you waited so long for the parts to be delivered it is difficult for me to determine the cause of this. The shed is 100% water tight and actually really rather cosy for a storage shed. In Stock. Keter are one of the most incompetent companies I have ever dealt with. After purchasing a keter factor 8x8 i am very pleased with it.the delivery men were very helpful and all the package arrived. All in all, this has been an extremely good experience purchasing and building our Keter Artisan shed. I ordered keter 8x8 shed, delivered in July, reported that roof panels and triangle panel was damaged straight away.I am still waiting for replacement parts, can't put slot of things as roof is leaking because of damaged roof panels. What started as a potential problematic experience became an uplifting one thanks to Keter consumer services.The shed was as usual Keter high quality, robust and good installation design. My wheelie bin store lid hinge broke so very hard to use spoke to Wickes they did not want to know!! Large wooden storage sheds usually run from $1,400 to $4,000. With a focus on innovation driven by consumer insight, Keter provides an impressive range of furniture, storage and organization solutions. Maximum Wind Resistance (mph) 0-40 mph. Keter offers the most attractive and best quality resin sheds on the market today. Please don't hesitate in contacting us in the future should you require any further assistance. The instructions said assembly takes 40 minutes, we finished 3 hours later. I bought a keter storevit out 2 years ago and the hydraulic hinges snapped, i looked for a replacement with no joy, i emailed keter who were brilliant, i came home from work and a pair of new hinges had come in the post all free of charge, awesome customer service and after sale service. Keter My Shed 11 ft. x 7.5 ft. (44 reviews written), Have a large shed and bench from Keter. The shed benefits a high ceiling to allow an adult to easily move around inside, specialist duotech walls that enables you to customise due to its paintable walls, wide double doors that allow for easy access, a skylight and Victorian-style window. Awful customer service. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. Tips We order a garden shed and were sent damaged roof panels. Keter Manor is a popular and one of the more expensive options. Home » Keter Oakland Shed Review. D Plastic Vertical Storage Shed online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Keter Comfy Storage Box 270L . Medium wooden storage sheds typically run from $600 to $1,400. “Keter Shed - Poor reliability” Written on: 13/02/2014 by Paulxj (15 reviews written) I purchased a Keter 8 x 6 shed from B&Q in May 2013. The Keter Oakland Shed is a super rugged structure that looks fantastic and will hold up against extreme elements like harsh summers and snowy winters. My contact with Keter this morning (12th Nov) was like a breath of fresh air!I had ordered a “Max” storage box, online from Wickes, and it was received with a broken lid. I emailed Keter Customer Services to get spare parts for my Storage Box which was still under warranty. I purchased a product from Keter (via a retailer). Made with weather-resistant resin with steel reinforcement. Sort by: Name Lowest Price Highest Price Popular Newest. This is a wonderful series of outdoor storage sheds with a nice range of sizes to choose from. When you buy a Keter Premier 4 ft.5 in. Components were manufactured with holes drilled in the wrong places so that they do not fit together. Read honest and unbiased product reviews from our users. Kay62 (1 review written), Waited a month to get it ,the shed was full of holes,now ill wait 2 months to get replacement parts.what a joke ,i wish i had my money back… They are also pest proof and come with a generous warranty. Please don't hesitate in getting in touch should you require any assistance in the future. I have had one of keter garden box's… I have had one of keter garden box's for over a year one of the hinges broke after a quick phone call they sent out replacements with no fuss and wherevhere in 5 days great customer service Useful. It is a very popular brand and Aussies love the unique features plastic sheds offer. Get free shipping on qualified Keter Sheds or Buy Online Pick Up in Store today in the Storage & Organization Department. Followed the instructions when putting it up to the letter and all was well. by Peter Francis. After ignoring my emails and not calling me back I finally got hold of someone and I was told they had run out of stock (thanks for letting me know) and it would be here by the end of November. I phoned Keter and parts were delivered ok. The 6 x 4ft Manor shed is one of the most popular with the Keter range. Keter Scala Plastic Garden Shed – 6 x 8ft Review: Quality – 85%. Keter sheds are known for their attractive design and functionality and this one is no exception. Peak. " NOW ONLY $98 . Keter Factor 6x3 Outdoor Storage Shed Kit-Perfect to Store Patio Furniture, Garden Tools Bike Accessories, Beach Chairs and Push Lawn Mower, Taupe & Brown 4.2 out of 5 … We discuss the following 4 shed sizes in this series: I had no idea it would take 8 months, 12 phone class, two supervisors, countless wasted time and I am still awaiting the part. It was the Keter Oakland Outdoor shed, after a few months, I had a small issue with it.When I approached Keter they could not have been more helpful. Keter offers the most attractive and best quality resin sheds on the market today. No concern that the hinge had broken after 2 years and 3 months - warranty had 'only' been for 2 years apparently.Sheesh.... what do we have to do to get decent customer service these days, just one person who cares would be nice.---------------------------------------------------------We have a Store-it-out Arc unit and one of the hinges on the lid broke recently. Keter sheds are known for their strength and durability but at the same time, are easy to setup and use. Thank you for your continued patience and support. Use up and down arrows to review and enter to select. This was an absolute nightmare, nothing fitted correctly and we had to use a pry bar to get the sides to fit and all the while bits were breaking off the structure. Read Full Review, Did a lot of research online and purchased the product online through HD.I found it helpful downloading the instruction manual to study before it was delivered and viewing YouTube videos. Thanks you for the very informative review. " Sheds. Review Rating. Add to cart. Paulxj BUY TODAY >>> These robust garden sheds are built to remain in top-quality condition in NZ weather. Keter products are: Extremely durable and weather-resistant; Easy to move and relocate thanks to their lightweight structure. Get free shipping on qualified Keter Sheds or Buy Online Pick Up in Store today in the Storage & Organization Department. Very efficient, honest and extremely professional. Fully Customizable Storage Shed (110) Model# 230365 $ 1839 99. Nowadays, garden storage sheds come in different designs and sizes. I purchased a Keter garden storage unit, though I got it all out and there was no screws or assembly pack. But then, again, it does depend on a number of factors, such as the different components found in the specific plastic product. they are just brutal and worst of all - in my opinion they don't care. at . Keter Sheds – A Complete Buyers Guide Garden Accessories The plastic shed market is booming and Keter – an Israeli manufacturer and marketer of resin-based household and garden consumer products – has firmly established itself internationally as one of the market leaders. Very efficient, honest and extremely professional. I ordered a Keter shed back on the 11th of October, then after several weeks I thought I’d better reach out and see what’s taking so long. Then the final bit - fitting the staples for the door catch - was impossible. Followed the instructions when putting it up to the letter and all was well. The same goes when it comes to anything made out of plastic. Having worked in retail for over 35 years, this is the way an issue should be resolved. For added security, the dual doors are lockable. Eventually I received a message via Facebook to complete an online form and still haven’t received a response. 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